- November 8, 2012
- By Texas Express
- In Service Standards
- 1215
- 0
Service Standards
What . Automotive Service Consumers Should Know
There are some things . consumers should know about . automotive service and repair. First and foremost, Texas Express Lube & Auto cares about you and your family’s safety. And we really appreciate your business. Texas Express Lube & Auto in . wants to build a trusting relationship that becomes the foundation for a mutually
- May 3, 2012
- By Texas Express
- In Service Standards
- 1204
- 0
Questions To Ask Your . Service Advisor
We find that a lot of . service and repair at Texas Express Lube & Auto are a little tentative when they talk with their automotive advisors. They want to ask questions, but don’t want to be embarrassed or to seem pushy. Cars are very complicated and there’s more to know about them than most
- May 3, 2012
- By Texas Express
- In Service Standards
- 1266
- 0
Questions To Ask Your Service Advisor
We find that a lot of service and repair at Texas Express Lube & Auto are a little tentative when they talk with their automotive advisors. They want to ask questions, but don’t want to be embarrassed or to seem pushy. Cars are very complicated and there’s more to know about them than most of
- February 23, 2012
- By Texas Express
- In Service Standards
- 1206
- 0
Your Well Trained Technician At Texas Express Lube & Auto
/> When your truck breaks down, or just needs some routine service, you might get a little nervous. Your car’s so important to your life in ., you need to back on the road as soon as possible – with the problem fixed right the first time. If you’ve ever checked into some of
- October 27, 2011
- By Texas Express
- In Service Standards
- 1209
- 0
Service Center Standard and Procedures
All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome. That is why Luling and Kerrville
- April 20, 2011
- By Texas Express
- In Service Standards
- 1323
- 0
Ethics of Automotive Repair
We’re going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the automotive service and repair industry hasn’t been given a pass either. Unfortunately, every profession has some bad actors that hurt the reputation of
- December 29, 2010
- By Texas Express
- In Service Standards
- 1368
- 0
Customer Detective Work
One might say the most challenging part of being an automotive service technician at Texas Express Lube & Auto is diagnosing a problem before it can be fixed. Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it’s challenging to track
- November 10, 2010
- By Texas Express
- In Service Standards
- 1267
- 0
My Dealer Closed: What Do I Do?
New car dealership closings are all over the news. Nearly 800 Chrysler dealerships canceled. About 1,100 GM dealers’ contracts will not be renewed after October 2010. And record numbers are just shutting down because they aren’t selling enough cars and trucks to stay in business. It’s estimated that some 40,000 dealership service bays could be
- April 20, 2010
- By Texas Express
- In Service Standards
- 1218
- 0
Handling Distractions While Driving Around Austin
We’ve all seen people do crazy things while driving to or from Austin. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. All of these are an accident waiting to happen. The truth is everyone in Austin Texas is distracted
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